Privacy Policy

1. Introduction

Welcome to Stage Timer Online ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our stage timer and event management services. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information through our website, timer services, and related features (collectively, the "Stage Timer Online Services").

By using our Stage Timer Online Services, you agree to the terms of this Privacy Policy. Please read this document carefully to understand our practices regarding your personal information and event data.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you provide directly to us when you:

• Create an account or register for our Stage Timer Online Services
• Create rooms, timers, and event schedules
• Submit payment information for subscription services
• Contact our support team or communicate with us
• Complete forms or surveys

This information may include your name, email address, company name, billing information, and any other information you choose to provide.

2.2 Room and Timer Data

When you use our services, we collect and store:

• Timer titles, durations, and speaker names
• Room configurations and appearance settings
• Real-time synchronization data (play/pause states, current elapsed time)
• Message logs and Q&A submissions for specific rooms
• Accessibility settings and user preferences

Your event data is used solely for the purpose of providing real-time timer services. We do not share your private room configurations with third parties without your authorization.

2.3 Automatically Collected Information

When you use our Stage Timer Online Services, we automatically collect certain information, including:

• Log data (IP address, browser type, pages visited, access times)
• Device information (hardware model, operating system)
• Real-time connection metrics for synchronization stability
• Usage data about how you interact with our dashbord and viewers
• Cookies and similar tracking technologies

3. How We Use Information

We use the information we collect to:

• Provide, maintain, and improve our real-time synchronization services
• Enable remote control functionality across multiple devices
• Process transactions and manage your subscription
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze synchronization performance and platform stability
• Detect, investigate, and prevent fraudulent transactions and misuse of our infrastructure
• Personalize your event management experience

4. Data Sharing and Disclosure

We do not sell your personal information or your private event data. We may share information in the following circumstances:

• Infrastructure Providers: We use cloud infrastructure (like Google Cloud / Firebase) to store and synchronize your real-time timer data securely.
• Service Providers: We may share information with third-party vendors, such as payment processors (Stripe), and support tool providers.
• Compliance with Laws: We may disclose information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we're involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• At Your Direction: When you share room access links with guests, moderators, or attendees, you are directing us to share specific room data with those individuals.

5. Data Security

We implement appropriate technical and organizational measures to protect the information we collect and store. Our security measures include:

• Encryption of data in transit (SSL/TLS) and at rest
• Secure database access rules (Firebase Security Rules)
• Regular infrastructure assessments
• Strict access controls for internal systems

However, no security system is impenetrable. While we strive to protect your data, we cannot guarantee absolute security. Please ensure you protect your account credentials and share room links only with trusted parties.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

Event Data: We store your room and timer configurations to allow you to reuse them for future events. You can delete rooms or your entire account at any time, which will result in the permanent removal of that data from our active databases.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access, correct, or delete your personal information
• Object to our processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent (where processing is based on consent)

To exercise these rights, please contact us at support@stagetimeronline.com.

8. Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: support@stagetimeronline.com